Corporate Savannah · Episode 12 · 1:25

The Chorus

Name: The Chorus
Duration: 1 min 25 s
Description: Reply-all is rarely about information. It is a way of being seen to care, and where visibility is rewarded, everyone learns to perform attention. The cost is quiet and real: a whole team interrupted to read the same thank-you twenty times, while the person it was meant for stopped reading long ago. Say thanks once, to the sender, and go back to the work.

The lion announces that the new door signs are up. The whole herd replies, to everyone, long after he has fallen asleep.

Field notes

Reply-all is rarely about information. It is a way of being seen to care, and where visibility is rewarded, everyone learns to perform attention. The cost is quiet and real: a whole team interrupted to read the same thank-you twenty times, while the person it was meant for stopped reading long ago. Say thanks once, to the sender, and go back to the work.